Shipping Policy
Delivery Time & Shipping Method
At AIRV6, we prioritize the safe and secure delivery of our products. Below is our shipping policy and related details:
Packaging Standards
Since drones and their components are precision instruments, each product is carefully packaged using specialized flight cases and high-density foam padding to ensure protection against shocks and damage during transit.
Shipping Methods
All orders will be shipped from Shenzhen, China, using international logistics services for large shipments, including air freight or ocean freight.
Our products are available for global delivery, typically arriving in 20-25 days to any location around the world (actual delivery time may vary based on the logistics provider and customs processing at the destination).
Bulk Orders and Inspection Service
For bulk custom orders, we recommend that you assign a trusted representative to visit our factory in Shenzhen for on-site inspection and to coordinate details of the collaboration. This will help ensure that the products meet your expectations and make the cooperation process smoother.
We will fully cooperate, providing you with a complete support package, including factory tours, product demonstrations, and all necessary coordination services.
After-Sales Service & Technical Support
We are committed to providing comprehensive after-sales service, including technical guidance and training on how to use our products.
Whether you need specific equipment to be mounted on your drones, we can design and produce customized solutions according to your requirements. We ensure that each unit undergoes thorough testing and adjustments before shipment to guarantee optimal performance and user satisfaction.
Important Notes
Upon receiving your order, please promptly inspect the packaging and products for any damage. If any issues arise, please contact us within 48 hours.
For additional shipping assistance or technical support, feel free to reach us at xiaofei@airv5.com.
We look forward to providing you with high-quality products and services, helping your business soar to new heights!
